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FACILITIES

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OUR SERVICES

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Dear customers,

We bring you more of customer facilities to enhance our services for you. Please enjoy your shopping activity and ask our Customer Service to assist you. Kindly give your comment to improve our best.

GRAND INDONESIA CUSTOMER SERVICE
Phone (General): +62 (21) 23580001-2 | Phone (G Card): +62 (21) 23580247
E-mail: customerservice@grand-indonesia.com
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BABY STROLLER

We prioritize comfort to our customers. Therefore we provide a baby stroller for shoppers with babies

West Mall/ Concierge Arjuna / G Floor

East Mall/ Concierge / Floor 2

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WHEELCHAIR

Wheelchairs are provided for disable and elderly customers to enjoy convenient shopping.

West Mall/ Concierge Arjuna / G Floor

East Mall/ Concierge / Floor 2

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PRAYER ROOM

Prayer rooms are provide in both sides of the mall.

East Mall / Basement Floor

East Mall / 1st Floor (inside Central Dept)

East Mall / 3rd Floor

West Mall / LG Floor

West Mall / 6th Floor


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NURSERY & DIFABLE TOILET

Nursery facilities and difable toilets are provided next to every toilet.

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VALET PARKING

Valet parking gives you more time to shop without getting tired of looking for parking space.

Menara BCA Lobby

Amarta Lobby West Mall

Rama Lobby East Mall

Shinta Lobby East Mall

Ramayana Lobby East Mall

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MOBILE CHARGING STATION

For the Gold card member, you can recharge your mobile phone at G-lounge.

Besides, you are also can recharge at our concierge at:

- Arjuna West Mall Ground Floor

- West Mall 3A Floor

- East Mall 2nd Floor