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It’s our pleasure to provide the best facilities to ensure your convenience and safety during your time at Grand Indonesia.

 You may ask our Customer Service to assist should you need anything.

TOILETS & DIFFABLE TOILETS

Toilets & diffable toilets are available on every floor at East Mall & West Mall.

NURSERY ROOMS

Nursery rooms are available on every floor at West Mall & East Mall (except for level Ground & level 1 East Mall)

CONCIERGE

For personal assistance, our friendly concierge team will be happy to assist you. Kindly find our concierge team at:

East Mall:

  • Level 2

West Mall:

  • Arjuna Lobby – Level Ground
  • Level 3A

PRAYER ROOMS

Prayer Rooms are available in both East and West Mall.

East Mall located at:

  • Level 3 (in front of Starbucks)
  • Level Basement 1

West Mall located at:

  • Level LG
  • Level 6 (temporarily closed)

Note:

  • During this pandemic situation, kindly bring your own prayer’s equipment
  • Our Prayer Room can only accommodate 50% capacity
  • Kindly always wear your mask and maintain physical distancing

MONEY CHANGER

Kindly find the Money Changer at West Mall and East Mall level LG.

BANKING SERVICES AND ATM

You can find our banking services and ATM at:

Banking Services:

East Mall:

  • Mandiri Bank at level 5
  • BNI Bank at level 5

West Mall:

  • BCA Bank at level LG

ATM:

East Mall:

  • Mandiri Bank at level 5
  • BNI Bank at level 5
  • CIMB Niaga Bank at level 5

West Mall:

  • BCA Bank at level LG
  • ATM Center at level 3A

PARKING

Our parking area are located at East Mall, Skybridge and West Mall with a total space for more than 4300 parking lots dedicated for cars, motorcycles, and bikes. You can also enjoy a hassle-free shopping experience with our valet service.

HEALTH CLINIC

If you’re feeling unwell during your visit, our health clinic at West Mall level LG will be ready to assist you.

VALET PARKING

An easy way to park your car without any hassle and it gives you more time to shop.

Available at:

East Mall:

  • Rama Lobby
  • Ramayana Lobby

West Mall:

  • Amarta Lobby

TAXI STAND

Taxi stand are available in both East and West Mall.

East Mall at:

  • Shinta Lobby
  • Ramayana Lobby

West Mall at:

  • Arjuna Lobby (entrance from the side of Djournal Coffee and TUMI)