Concierge Officer

Staff

Qualifications

Senior High School (SMA), Diploma (D3), or Bachelor's Degree from any major are welcome to apply.
Understanding the essentials of hospitality standards.
Fluent in English, both spoken and written.
Able to speak other international languages is a plus point.
Responsible, reliable, and possess a professional presentation.
Outstanding customer service skills are required.
Technology savvy.
Willing to work in shifts.
Well-groomed.
Pleasant personality.

Job Descriptions

Build and maintain a good relationship with customers.
Provide excellent service to customers.
Monitor and ensure all public facilities are running well and up to standard
Monitor the execution of Grand Indonesia's promotional programs and activities.
Administer G CARD transactions
Handle complaints, provide appropriate & prompt solutions.